We are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personally identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to 5dspectrum.com. Feel free to e-mail us with any questions you might have by using our contact form.
Who we are
Our website address is: https://5dspectrum.com.
5D Spectrum is a DBA of Formula,.Inc. and was founded by De Ivett in 2004.
We are located at: 2829 N. Glenoaks Blvd. Ste 202, Burbank CA 91504
What personal data we collect and why we collect it
Analytics: We collect standard anonymous data using google analytics for the purpose of evaluating website performance, optimizations and business intelligence
Support Form: We collect personal data such as name, email address, business name and the nature of the support request for the sole purpose of providing support to our valued customers. We keep contact form submission data for the duration of our contract with you for customer service purposes, but we do not use the information submitted for marketing purposes.
Email Signup: We use Mailchimp.com to collect first name, last name and email address for the sole purpose of delivery of occasional marketing, newsletters or technical alerts via email.
Information you provide: We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email to [email protected]. When sending an email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way and your request will be managed within 2-3 days from receipt of the request.
Our websites use “cookies” in order to create a trouble-free browsing experience. A cookie is small digital signature files that are stored by your web browser that allows your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website.
By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By default WordPress does not collect any analytics data. However, we do collect some anonymous analytics data.
Google Analytics: Google Analytics is Google’s analytics tool that helps us to understand how our visitors engage with our website and its properties. It uses a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie. For more information about their specific privacy policies visit their website: https://policies.google.com/
AddThis: AddThis provides social sharing tools that collect information from visitors. This information does not directly identify an individual and is instead designed to identify the devices used by our visitors. However, in certain circumstances, the visitor may opt to share their email address with AddThis to facilitate the services. These email addresses are not used for online behavioral advertising. For more information about their specific privacy policies visit their website: http://www.addthis.com/privacy
Cookie Consent: Cookie Consent doesn’t store any user data server-side or make use of IP addresses. When a user lands on a site using this plugin and accepts the cookie notification message, the plugin places a cookie on the user’s own machine that records the user’s acceptance. It doesn’t store anything, including IP addresses, server-side. For more information about their specific privacy policies visit their website: https://catapultthemes.com/downloads/category/plugins/
Who we share your data with
By default, WordPress does not share any personal data with anyone. We share your data with Mailchimp.com to collect first name, last name and email address for the sole purpose of delivery of occasional marketing, newsletters or technical alerts via email. For more information about their specific privacy policies visit their website: https://mailchimp.com/legal/privacy/
How long we retain your data
We keep contact form entries, and analytics records for twenty-six months, and customer purchase records for at least seven years or for the duration of the contracted relationship. We retain our Mailchimp.com data for as long as the customer remains opted-in to the service.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You can request to receive a summary of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through Akismet, an automated spam detection service.
Your contact information
For privacy-specific concerns, you may contact us via email: [email protected]5dspectrum.com or call (818) 487-2504.
How we protect your data
We use SSL encryption to protect data that you submit to us during the transit from your device to our servers.
We use two-factor authentication whenever possible.
What data breach procedures we have in place
Customers are notified within 24 hours of the discovery of a data breach via email.
What third parties we receive data from
Our website does not receive data about users from third parties, including advertisers.
What automated decision making and/or profiling we do with user data
Our website does not provide any service which includes automated decision making – for example, allowing customers to apply for credit, or aggregating of data into an advertising profile.
Industry regulatory disclosure requirements
We are not a member of a regulated industry, so no additional privacy laws are required.